mgadams3
Joined 13 years ago
Joined 13 years ago
About Grain: We're a 4 year old company with an Elixir/Phoenix backend and React front end, 10 engineers (mostly remote) and raised a $16M Series A from Tiger Global last year. We found ourselves perfectly timed w/ digital conversation shift due to COVID 2 years ago and now find ourselves with a large data set to leverage LLMs to solve important problems for our users (by automating the mundane parts of their workflows and surfacing the useful parts).
https://www.businessinsider.com/most-promising-productivity-... (we're #7)
The main challenge with taking notes during meetings is that the tools use were designed for drafting in a non-linear environment. But notes in meetings are directly related to the content of what is being said at a specific moment in time, and the text-only notes usually fail to capture the full essence compared to watching that part of the video.
When building my last start-up, an online school on Zoom, we recorded every lecture so our students could go back and review the content during the working sessions. But they found it hard to correlate their Google Doc notes with the moment in the recording they wanted to go back and watch. But since we pulled over the Zoom chat log with timestamps back to moments in the recording, they started taking notes there so they could keep track of the part they knew they wanted to watch later or reference.
Long story short, when the online school got acquired I started my current start-up https://grain.co to turn that insight into software anyone could use to better capture and share knowledge during any kind of meeting.
Completely agreed that the nuance is critical to this discussion and the absolutism makes the great clickbait but isn't supported by reality.
But I 100% agree with you that this is a design problem to be solved first with better interfaces and workflows, not AI. Innovation is the sum of behavior change and AI is not going to be doing our knowledge work for us anytime soon. Given we're doin the work, we deserve better tools to do it ourselves.
I'm currently building grain.co that layers a new kind of video conferencing on top of Zoom, focused on brokering the recorded information gathered during sync calls into the async tools where knowledge lives and actual work is done after the convo ends.
Our approach is to make it easy to annotate in real-time, clip out those parts you want to save/share, and then push them into async tools where anyone can view them like it were text in a document or a message in Slack.
I don't believe that study has any relevance to the world of creative work -- like building products or becoming a Jedi ;) -- that is driven by intrinsic motivation to iterate and improve. Success rarely requires the same level of self-evaluation and reflection in creative contexts.
I think ideas that matter most for is for founders are the ones around a strong conviction on the market opportunity and then be flexible about the solution that is built to capture that opportunity.
The latter is where I think process is more important than the product solution idea having seen my product solution ideas fail hundreds of times without changing my market vision ideas.
The key in my opinion is to be able to identify market opportunities and problems to solve, then be REALLY flexible about how you go about solving them b/c your first product solution ideas are very unlikely to work.
Community channels are key as you grow. Frankly this is an area where we've underinvested as we've been heads down building/shipping product and is going to be a huge area of focus for us in 2021. The job of the founder is to really to give people who love your product a venue to share their ideas, questions with other users. Customer advisory boards work well too.