bpick
Joined 17 years ago
Karma
514
Submissions
79
Member since
Jul 27
Joined 17 years ago
The customer service experience was harrowing, featured slow response times, an indifferent attitude to my issues and a wholly inadequate resolution leading me to quit the service.
Every so often I would see news coverage about them struggling and all I could think was, "guess things on the customer service side haven't changed."
So yes, this is just a marketing gimmick.
Who's with me?
Forward into uncertainty as a means of raising our ceiling? Or stand our ground and try to raise the floor?
(H A L) - (I B M)
http://twitter.com/nbp