Leander_B
Joined 13 years ago
Joined 13 years ago
The '6 hidden costs' can all be addressed, some are not even hidden like time, running tests take time and resources like anything else. The other factors like speed/performance and confusion can all be solved very easily.
Some of my take-aways for testing
- Don't focus on small changes like buttons, copy etc.. these are mostly useless yes
- Make radical changes, e.g. on stickermule can try to have the whole product to make a sticker to checkout on 1 page or start with configuration first and then select sizes etc..
- To filter out false positives, compare same sample of data (e.g. organic traffic is good) for the same period range before a winning test went live and after
Personally I have seen some great results with the above tips in mind, from B2B making visitors perform small actions first or showing a demo vs. presenting them with a form immediately (4x more leads) to e-commerce sites adding a direct checkout vs. normal checkout path (lower avg. order but much higher conversion rate to largely make up for it) etc..
You could argue these are part of product (which a conversion department should be part of, not marketing) but without doing the testing you can only guess about the outcome. And sure many tests are fixing usability (e.g. seen 250% increase in registrations by fixing telephone number prefix and date of birth field formatting) and UI issues but that's part of it.
Brasov (RO), fast internet (faster than UK), good food, friendly people and more nature and mountains (Carpates) than you can hope for (and bears for bonus points). Also good priced vs Switzerland and nature wise looking very similar, Brasov and surroundings being more unspoiled. With what you would spend in Switzerland you'll be able to live 3-4 months in Brasov in the same conditions.
- Remove the 'beta' tag [1]
- If this is a real LP, remove all navigation, your goal is to catch e-mail addresses here
- The headline and paragraph below are quite the same, use the paragraph to explain what I can do with it but keep it broad (plan your vacation, prepare a sales pitch, share recipes..)
- "Invite me" is a strange choice of CTA wording as you don' get invited but rather create a group. Why not "Create Group" or "Get started" alternatively can add some text below 'ready in 30 seconds' as you do below in the copy.
1: http://blog.sumall.com/journal/how-boost-sign-ups-website-ch...
I didn't touch the website in about 2 years. Now that numbers are growing month on month, I'm freeing up some some time add more of the specific content which brings in the money. Also trying to scale the above for different related markets and languages. Hope to get it to +2k within the next year.
Our son always seems to end up on such videos and can watch them for as long as possible. Really freaky.
Seems the people behind it are taking a nice cheque home each month.
What would you like to know on technical side?
What I mean is that don't see it anywhere as a hidden cost in the true sense of that word as you know it takes resources and time, but more so about wrong priorities and business value.
As for the other points, they are so easy to solve:
>>Lost conversions
Trade off you need to make beforehand and need to be aware of with the end goal in mind which is to improve your main conversion metrics.
>>Performance
Most decent conversion platforms use fallbacks and also your way of setting up experiments makes a big difference.
>>Confusion
Letting other departments know what you're doing and what's running, might be harder in big corps though.
>>Speed
This goes for everything in a company I think (new feature/product releases, quick fix vs. proper solution etc.). I personally don't mind spending x amount of time to improve y % in conversion rate, so comes down to setting good KPIs and testing what really is important to your business.
>>Focus
Can be done with a proper conversion team that has all these roles covered (bit hard to set up but possible) or making the conversion department a client within the company. Also the teams mentioned work for other departments as well and improving conversion is a win across the board not just for the conversion team.