> It's an online appointment scheduling software, btw.
Oh, I thought it couldn't be appointmind, because on that website you literally say "We take care of software installation, updates and data backup.", granted right after saying "Monthly terminable".
I think your pricing model, customer flow, and messaging is incredibly confusing; and I don't think I would necessarily know whether or not ongoing updates are free of charge from your website.
I think the problem lies entirely in your marketing and presentation.
Oh, I thought it couldn't be appointmind, because on that website you literally say "We take care of software installation, updates and data backup.", granted right after saying "Monthly terminable".
I think your pricing model, customer flow, and messaging is incredibly confusing; and I don't think I would necessarily know whether or not ongoing updates are free of charge from your website.
I think the problem lies entirely in your marketing and presentation.