xparadigm

In my experience, it comes down to matching patterns.

Here's what I think likely happened: your friend talked to other people who went through tragedy. He noticed something common in their behavior. It can be something so subtle that it's invisible to most people, but your friend notices these kind of things. Then when he talked to the current person, he found the similar pattern.

He did not talk about quite a few issues like this. I think that’s because the video is targeted for a less technical audience. But this video did make me think about the innovation the world is deprived of because of this monopoly. What wonders we miss because of this.