wastedbrains

biggest thing you need to do to improve support is stop sending mailings from a no-reply email address. Replying should create a support ticket automatically if the email it came from is associated with an account. Further verification could be required depending on the request.

agreed

just a happy Sumologic user, saying hello and Thanks! Most of your product is great (I am ex splunk user)... The biggest complaint is that I can't cmd+click to open anything in new tabs as everything is so JS crazy front end.

overall the pattern matching stuff is pretty cool. Also, would like a see raw logs around this for when I am trying to debug event grouping errors based on the starting regex.

I find this surprising seeing as cloudflare blocked me on shared wifi while traveling internationally from accessing many sites, claiming it was to prevent email spam. They were blocking more sites than over zealous hotel and government internets. When I started a thread about how they were blocking from a significant percentage of hotel and coffeeshop wifi's in various countries their response was find other wifi. Really seems like you need to turn down the filtering.