vb6lives

Product Manager will let you know what people are requesting but sometimes the requester is a clueless manager.

Working tech support will tell you what real users are having trouble with and sometime they have really great ideas for features.

Never gonna happen. The bulk of their business comes from the "good" guys

The exploit is so severe they are releasing patches for xp and server 2003

Ballot boxes ended up in rivers and lakes when it was pen and paper. You need both. This is a good start.

I'd say being thrown in prison qualifies as "violence".

John Gabriel has a decent one: Greater Internet Fuckwad Theory. Or GIFT for short.

Mom and Pop used a rigged machine to cheat customers out of their money.

Because every idiot with access to the internet can instantly spread any nonsense they want to millions of people. In the past, this type of nonsense was filtered by editors and such at media companies.

Shallower === cheaper

They tried to lay fiber in 2in trenches instead of typical 6in trenches. Then left when it didn't work. This isn't Goliath beating David. This is David throwing a rock, missing, and going home.

My kids still sometimes make fun of me for losing to a chicken. I've done battle with it multiple times over the years. Where is the switch to toggle the mode?

We've had success with direct communication.

Tell your users to call or email of they have questions or problems. Then personally speak with them.

You will find loads of valuable things you can do for them or find significant pain points to address.

As for sorting signal and noise, you have to find generic solutions if possible. Example: if you have any kind of reports or tables etc you will have people asking you to add, remove, rearrange them. Users will get very upset that their "really important" field isn't available. And you could add this field but then the next person will come along. So give them some options to add, remove, rearrange fields so they can get what they need without coming to you first.

It is a calculated gamble. We've seen this so many time in so many industries.