varunjain99

I think more than software sales it's useful to learn about "sales" and "persuasion".

I've found Robert Cialdini's Influence to be a great read!

Do you have any stats / benchmarks of how often it answers a question correctly that's present in the customer's documentation?

Congrats! Definitely think QA farms can be automated using AI! Can you explain more what part Checksum is using AI?

Is it for the identification of user sessions that are good candidates to make into tests? Is it the generation of test specification in some DSL / Cucumber / Selenium / etc.?

We need better categorization of what to blame - is it the data collection mechanism, the training of the AI, the use of the AI in a broader software system.

Even without a neural net based model, it's possible we run into many of these incidents...

I actually have a chrome extension that will point me to HN discussions on a particular webpage - find it useful to get community context of pages I'm browsing!

Well, it's to their benefit to portray their models as working alongside and enhancing humans, as opposed to replacing us. So it sounds a bit like marketing speak to me.

And it's to the benefit of many of those tech "thought leaders" to be alarmist since they don't have much of the AI pie

They probably should have reported 7 or 8 nine's just to not get called out! Technically by their (limited) definition of uptime, Slack is correct. But there's always incentive to underreport breakages, so you want to more heavily weight 3rd party metrics

Solid step forward for supply chain security! For all the talk of SBOMs, supply chain security is much broader - notably, it must include frameworks to think about trustworthiness of builds, images, and build environments.

Maybe it was written by ChatGPT!