tkainrad

Joined 7 years ago

Karma
586
Submissions
176
Member since
Jun 1
tkainrad.dev
View on Hacker News

Recent submissions

Comment · 3 years ago
HelpHub has a way to add a large CTA for that as a fallback. E.g. our own HelpHub implementation has a _Message Us_ button in the bottom to trigger a chat with a human support agent.
Comment · 3 years ago
That's a very valid concern.

However, we do love to use our products! Once logged in, you will see that we replaced the Intercom chat widget with HelpHub there. We still offer Intercom chat as a fallback if you need to talk to a human.

Comment · 3 years ago
Without knowing that product well, I think the main difference is that HelpHub is not just a ChatBot. It's also a full in-app help center with semantic search etc. The ChatBot integrates with the rest of the features and among other things links you to the sources it used to generate the answers.
Comment · 3 years ago
What I like most about this is that it's not just a chatbot but rather a full in-app help center with a chatbot built-in.
Comment · 4 years ago
You may not like it but the regular Django admin is what peak UI design looks like.
Comment · 5 years ago
Going with the VSCode set is a good approach as it has the same bindings as the Chromium DevTools which cannot be changed.
Comment · 5 years ago
Comment · 5 years ago
I deployed two minor (unrelated) bug fixes shortly after posting on HN. I thought this works without downtime etc., but maybe you somehow downloaded an incomplete version of the JS code. Not sure how that could happen.

Anyway, glad it works now!

Live from the official Hacker News API

A modern reader for Hacker News · SvelteKit + Skeleton