teddynsnoopy
Joined 15 years ago
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Joined 15 years ago
It's also interesting to put Nest in the context of "Build Something People Want." Very few average consumers asked for a nicer thermostat, and there was little prior evidence that one would do that much better in the marketplace, but Nest seems to be doing quite well.
Very important point that I think many startups lose sight of on their race to the top.
Not to mention, users really appreciate it when you get back to them - it makes us feel like we're interacting with real people and changing technology, not some obsolete tool that is forever stuck in its ways.