sudonim
Joined 16 years ago
Karma
3,841
Submissions
652
Member since
Feb 26
Recent submissions
Comment · 1 year ago
My guess is that notion mail is on the way to Soc 2 type 2. You start by getting type 1 and then get evaluated for 2 after a period of time.
I was surprised that our auditors wanted to re-do Soc 2 for our second product rather than just apply it to the company.
Comment · 3 years ago
React native is a newer SDK for us and should be rapidly improving. I want to dig in here and see if we can fix this. Dropped you an email.
Comment · 3 years ago
Hey Braden, I’m Colin, CEO at Customer.io. I’m glad you’re getting value out of our segmentation & automation!
Your use-case: enormous mailing list, but only a small % you consider valuable is one where our pricing actually ends up being competitive with monkey themed newsletter tools but you get way more.
Pricing is definitely as much art as science, and over ~$1000 a month we can consider what’s unique about your business in your plan and do something custom.
Aspirationally, we want renewing customer.io to feel like it’s your easiest decision every month. Feel free to email me —- colin [at] customer.io if you want to connect about your use of the product.
Comment · 3 years ago
Hey, I’m Colin, CEO of Customer.io. We’ve always had a trial w/ our self-service experience. We deprioritized it (and unfortunately made it harder to find) as we built our sales experience. We’re working to make Customer.io a great tool for you to use on day one of your company, not something that gets added at Series B.
Looks like you decided not to raise money for Tier. The bootstrapper program gives you access to Customer.io for a year for free - https://customer.io/startup-program/bootstrapped/.
I hope you give it another look!
Comment · 4 years ago
Nice work! We're really proud of how the warehouse sync feature we built at Customer.io turned out. We had to do it all from scratch though!
Good luck with the next steps for Pipebird.
Comment · 6 years ago
Comment · 6 years ago
There’s reason to be skeptical.
From a local Portland journalist covering the protests:
https://twitter.com/alex_zee/status/1302284883625046016?s=21
“ Not that I want to legitimize this @reason piece, but I have filmed copious moments of ppl throwing things at police/vandalizing bldgs/etc & have never been told I’m not allowed to film. I have never heard of the so-called “IPC.” The lack of sourcing in this story shows.”
https://twitter.com/alex_zee/status/1302295695194386432?s=21
“ Also, worth noting that this piece is by Nancy Rommelmann. Background:
https://www.portlandmercury.com/blogtown/2019/01/11/25469480... “
Comment · 6 years ago
Customer.io (https://customer.io) | Remote (Globally) | Full Time
Customer.io helps web and mobile apps send emails, push notifications, and SMS through great APIs and an easy to use interface to deliver a great experience for users and customers.
We've been around since 2012, have a team of 61, and are profitable.
Currently Hiring:
- Mobile Engineer (Help us establish our mobile focused team!) : https://boards.greenhouse.io/customerio/jobs/2293143
- Engineering Managers: https://boards.greenhouse.io/customerio/jobs/2309147
( and the type of recruiter who would be reading hacker news - https://boards.greenhouse.io/customerio/jobs/2302287 )
Comment · 7 years ago
We used to calculate gross margins as hosting & other services we paid for to deliver our service and got 85% gross margins.
We recently learned that’s not quite right and added in salaries for our support team and site reliability engineers and it’s 75% gross margin.
The definition absolutely matters and it would have been great if they stated an opinion.
Comment · 7 years ago
Customer.io | Engineering roles | Remote | https://customer.io/careers/
We’re working to make Customer.io the default choice for any internet business to deliver great, automated customer experiences at scale. Customer.io is used by over 1200 businesses to create continuity after a person leaves a website or mobile app. Every message (receipts, win-backs, and on-boarding) across every channel (email, push, sms and more) can be managed and measured in Customer.io.
Front End: Ember.js https://boards.greenhouse.io/customerio/jobs/1698749
Back End: Golang https://boards.greenhouse.io/customerio/jobs/1608568
Site Reliability Engineer: Google Cloud https://boards.greenhouse.io/customerio/jobs/1605977
Comment · 7 years ago
If you run a SaaS business this applies to you too especially when you start to reach any sort of scale. The wayfair case has only emboldened the states.
Comment · 8 years ago
I stayed at this location last January - https://www.sonder.com/destinations/chicago/Handsome-2BR-nea...
It photographed really well which is why I stayed there, but the bedding was terrible. The worst of any Airbnb experience and it’s part of why I generally choose hotels for short stays now.
This rental had cheap pillows, linens that felt like sand paper, and the comforter was bare sandwiched between a large sheet. Towels were tiny and cheap motel quality. I was really disappointed. Hopefully their other locations are better than this one. I personally wouldn’t go back.
I filled in their after-stay survey and never heard a response.
Comment · 8 years ago
Is the seller trying to trick people in to buying paper plates? Or is that just one of the ways people launder money using Amazon?
Comment · 8 years ago
It's important to look at the company you're joining and how they are organized. Are they truly committed to building a distributed company? Where are the centers of gravity in the team? Have other people who are remote been promoted to management roles?
For our company of 30 people (I'm CEO), we're committed to being remote-first (we still have 5 people colocated at the HQ). However, the HQ is not our center of gravity. We've hired and promoted people who are not in or near HQ. They are Directors and VPs and the lead fully distributed teams. My goal is for us to provide more opportunity, give you more interesting work to do, and help you advance your career relative to other opportunities you might find where you are.
There's no way it's the same as being colocated in the bay area, but overall we think we can provide a more fulfilling life both inside and outside of work.
I like coffee.
colin [at] customer dot io