skwashd
Joined 14 years ago
Joined 14 years ago
So far it's burned through 45% my design quota. On a positive note, I finally have my fonts rendering. I'm still waiting for it to figure out how it mangled the SVG versions of my logo. I've watched it trying a lot of stuff for 20 minutes and now I've got something that's not my logo.
Gata is an open source automated L1 ticket triage tool for Zendesk. It costs pennies per ticket for it to route tickets to the correct team.
During development I was regularly seeing over 90% accuracy. The average for humans is 60-80%.
The whole thing runs in your AWS account.
There's more information in the release announcement - https://www.proactiveops.io/archive/meet-gata-the-automated-...
Early 2017 was peak Docker and Docker Inc. Those were the days. Container hype was everywhere. Before moby. Before all the pivots.
Microsoft was embracing open source and the cloud. They were acquiring dev tools.
It was a missed opportunity for both companies.
Sounds very similar to how global SIs staff enterprise IT contracts.
They've squashed the history to hide their earlier "error". This isn't compliant with section 5a of the GPLv3[1].
"sketchy at best" is a polite description of this pattern of behaviour.
When I saw this announcement after seeing pocket earlier, I immediately started to wonder if there was a regulatory change on 8 July.