shyjal
Joined 13 years ago
Karma
3
Submissions
23
Member since
Oct 31
Building stuff at https://micro.company
View on Hacker NewsRecent submissions
Comment · 1 year ago
Hi HN
I built a simple tool to solve a common problem I face when visiting new restaurants: what to order.
It reads top reviews and uses AI to instantly surface the most recommended dishes at any restaurant.
No more blindly trusting waiters or getting overwhelmed by endless menu options.
Would love for you to try it and share your feedback!
Comment · 3 years ago
I also wish so :D
Btw just to clarify, we are not building yet another website to chatbot product.
With Help.center we are trying to build a proper customer support tool like Intercom.
We face problems first hand running a company with thousands of customers and we are using those learnings to build Help.center.
Comment · 3 years ago
The landingpage was built using Webflow and jQuery is the easiest way to make it interactive
Comment · 3 years ago
We have 7 products in the market now.
4 out of 7 are monetised currently, and all 4 are making a decent amount of profit
Profits are more than enough to support our small team mostly outside of US/EU.
Comment · 3 years ago
Did you mean the whole company micro.company or the product help.center?
Comment · 3 years ago
I have been running https://micro.company with multiple B2B micro SaaS products for the past 5 years. These products have thousands of customers and are run by a super small team.
We needed a tool to provide consistent & automated support. Thus I created an AI powered Help.center.
Create yourcompany.help.center and let me know your thoughts.
Comment · 5 years ago
Sending each response from our side via official api is expensive and most small businesses can't afford it if we start charging per lead.
Main advantages of the current solution is that its dead cheap and businesses get message from customer's genuine WhatsApp number. Followups can be done easily. I think advantages outweigh the disadvantages for at least some businesses.
Having said that we are planning to add a fallback system like email notification and viewing responses in our dashboard.
Comment · 5 years ago
With WhatsForm customer can submit the form data to the business WhatsApp number. Businesses can reply and do followups on the request message instantly.
We have done a soft launch a month back and 500+ businesses are already using this as part of their workflow.
Comment · 5 years ago
If you create the Whatsform from an existing google form, we send the data to that form's responses along with connect via WhatsApp.
We will bring this feature to all forms created using WhatsForm in near future.
Comment · 5 years ago
Hey there,
This is Shyjal from https://micro.company.
An estimated 2 billion people use WhatsApp on a monthly basis and we have seen a rise in the number of small businesses relying on this messenger app to carry out their business.
Whether it be taking out orders or getting the feedback of their service or just collecting data, businesses are adapting to micromanaging their customers inside WhatsApp.
Naturally, the ecosystem needs a simple tool to collect data more seamlessly. That’s why we created WhatsForm
It’s a no-code form builder that anyone can use to build a form from scratch. And there is also an option to convert existing Google Forms to WhatsForms.
Here is a quick demo of WhatsForm - https://whatsform.com/demo
The workflow with WhatsForms
1. You create the form inside WhatsForm
2. Share the link with your customers
3. Customer fills in the data and clicks on Submit
4. You get the data in your WhatsApp number from the customer’s contact
5. Continue the conversation directly with the customer.
We launched a beta version on Google Workspace Marketplace and it got 500+ installs in less than a month.
Our forms are mobile-friendly and it only takes a few minutes to get started. Please try out WhatsForm and let us know your thoughts on it.
Cheers,
Shyjal