schvenk
Joined 14 years ago
Joined 14 years ago
Users need a sense of control, and want confidence that your product is working for them rather than calling the shots. Which might seem strange: AI is about automating our lives, taking things out of our hands; keeping the user in the driver’s seat seems to pull in the opposite direction.
This is the first of six posts exploring the AI-centric product-design principles crystallizing as we design and build Tiptap Flex (https://flex.tiptap.dev).
As for envelopes and wax seals--it's an interesting question. It requires a lot less technical knowledge for someone to open that envelope than to spy on messaging traffic. On the other hand, a lot more people have access to the messaging traffic and can bring scripts to bear on it at scale.
Let's start with personal communication. Because...well...it's personal. And every time you text someone, you’re giving the contents of your message—every word—to multiple internet companies, unknown other parties, and potentially the governments of one or more countries.