ryanmaclean

Joined 12 years ago

Karma

111

Submissions

Member since

Oct 5

[ my public key: https://keybase.io/ryanmaclean; my proof: https://keybase.io/ryanmaclean/sigs/2fz6F0RrxhG6uEyczCMC7VpcckTz4iRs_vgr247xd8A ]

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Recent submissions

Comment · 5 years ago

Why the title change?

Comment · 6 years ago

They didn't for me - it meant my SO would wake me up after they'd been woken up.

I then started wearing headphones to bed so that I would hear the phone ring and not disturb them, but when you're rolling out of bed and hopping on a call at 3AM it's difficult.

What I seriously underestimated was the strain that being on-call can put on a relationship, it's a massive regret.

Comment · 7 years ago

You’d assume so, but this is in fact false. https://en.m.wikipedia.org/wiki/Blue–green_distinction_in_la...

Comment · 7 years ago

Looks fantastic! Could this be made available in the Canadian App Store by chance?

Comment · 9 years ago

Unfortunately quite a bit more complicated on the back end of things when you need to report on it. Both loading a webpage and downloading it have a similar request pattern. Take, for example, a PDF file which loads seamlessly in Chrome.

If this is something you can currently distinguish, I’d be very interested in hearing more!

Comment · 9 years ago

Just a quick aside here, having not had to deal with Plex support before. Their support email is disabled, and honestly soured me immediately on the handling of this announcement. I realize that this is probably a trend, but emailing someone about an issue I will most likely want to talk about via a no reply address, then responding as follows is sure to run many the wrong way as I under no circumstances would like to join your forum:

As much as we would love to talk to every single one of our users, we are simply unable to provide one-on-one support via email.

This mailbox is not monitored

For Plex Pass-related billing issues, please visit our Plex Pass Billing contact form (https://www.plex.tv/contact/?option=plex-pass-billing). Fill out the information requested there and we’ll reply as quickly as possible, usually within 24-48 hours.

The best place to start for Plex support issues is our support site (https://support.plex.tv/). This site includes extensive documentation, guides, FAQs, and troubleshooting information.

If you are still encountering difficulties, please visit our support forums (https://forums.plex.tv/) to see if your problem is already documented. You can also post details there about the issue you’re having, and our staff or friendly community should be able to help you out.

If you're having trouble signing in to your Plex account, need a password reset, or have to unlock your account, please visit the Plex sign-in page: https://www.plex.tv/sign-in/.