redguava
Joined 15 years ago
Joined 15 years ago
Assuming you pay people in their own currency (which is useful to make sure they don't pay unnecessary fees, and also that they get a consistent pay each month). How do you keep salaries consistent globally?
Do you adjust them each month to compensate fluctuations? Sucks for those that just got a pay cut.
I don't know the answer, I think the way Buffer does it is the best of the options I've come across so far. I'd like a better solution.
If you do any of these poorly, you don't have much chance:
- Product Usefulness
- Usability
- Customer Support
- Pricing
- Advertising/Marketing
- Reliability (eg. uptime)
Just one of those being bad is enough to sink you. I think the hardest part is needing to not drop the ball on any of these things.
Don't just perfect one of them and hope it compensates the others. Our tendency is to work on the ones we're best at, but you just can't afford to neglect anything.
That doesn't mean being a Australian startup sucks, my experience is that it's awesome. I wouldn't have it anywhere else.
Just do that crazy thing of getting customers to pay you money and earn more than you spend.
I'd have no problem if it said "there's a bunch of features not yet implemented, we have the buttons there to gauge interest and we'll work on the most needed ones".
To me it's a lack of respect for your users and their time.