quisquous

It's like setting out to write "The King in Yellow"

Genuine people personalities FTW.

  Location: Palo Alto, CA
  Remote: yes
  Willing to relocate: no
  Technologies: software engineering leadership
  Résumé/CV: https://www.linkedin.com/in/sbonds/
  Email: [email protected]

Software engineering exec. 20 years of leading transformation and growth with both consumer facing and backend software.

Secret sauce:

1. deeply technical but also have experience leading product

2. know how to take UX to 11 from my time making video games

3. leadership nerd passionate about org health, teamwork, and culture

Bonus: led through the full journey from series A to profitable

Looking for:

1. B2C

2. team of 50-150

3. cares about profitability

4. cares about org health

5. not centered on trendy tech, i.e. not web3

I wouldn't be surprised if a lot of people have a similar answer! I suspect my longest lasting code is either a quick and dirty shell script or a throw away prototype that ended up in production. I wonder how often the code we obsess over for quality persists versus, say, the code we build in response to a timely, but perhaps less high profile, business need. I'm curious what actually drives longevity.

Update...got an email from eBay around 7p Pacific:

" Hello brokeninfinity, We're pleased to let you know that your account is reinstated.

If you had any listings that were removed when the account was suspended, we've restored those listings... "

Perhaps this discussion caught an eBay-er's attention, and if that was you, thank you for helping out. And thank you HN for helping call attention to my case.

That said, it shouldn't take this sort of attention for eBay to do the right thing. My point stands that eBay inappropriately suspending accounts without explanation or hope of appeal is not ok. And the email reinstating my account did not contain an apology or an explanation of what went wrong, so while I appreciate it, it's not enough. eBay needs to stop treating people this way.

Thanks for this.

The first link led me to the State of California Department of Consumer Affairs. I filled out the form to file a complaint and got an error: "The requested URL was rejected. Please consult with your administrator. Your support ID is: 18093870959457122962". LOL it's dead ends all around. No one wants to hear from plebs.

I'm not giving up though. I'll go through your links and I'll figure out how to get through to someone. Might have to write a physical letter. :)

I don't have 2FA enabled on my eBay account. I use a unique, complicated password though, and I don't see any suspicious activity on my account, though, apparently eBay saw something wrong. Unfortunately they won't tell me what's wrong, so I can't figure it out or help.

AFAIK eBay doesn't support WebAuthn. I got a set of 3 Yubikeys some months ago (1 for my laptop, 1 for my workstation, 1 for backup in my fire safe) and I wanted to protect my eBay account using them, but eBay only offers me options to add SMS or eBay's mobile app as 2nd factors.

Good idea. I just checked and I don't see anything for sale or recently for sale. And I rotated my password for good measure. I can still login, I just can't buy or sell anything.

I got a flurry of what looked to me like phishing emails 'from eBay' right before my account was suspended...they claimed to cancel my bids on a bunch of old, long over auctions, with the call to action asking me to click on link with a URL referencing a local DLL.

So yah, something fishy is going on, but I can't help eBay figure it out if they just disable my account and make themselves unreachable. Is this what ghosting feels like?

Yah, that sucks...losing access to PayPal can be really bad depending on your situation.

My brother got kicked off Facebook a couple weeks ago because his account was hacked and they couldn't decide who was legit and who wasn't, so they just threw up their hands and shut down his account. It hurt because he used Facebook a lot.

I agree that 2FA doesn't solve the problem of companies deciding not to invest in good, considerate, human, security conscious, customer support. More technology isn't always the right answer, especially when it comes to questions of companies harming and then dehumanizing their customers because it's cheaper than doing than the right thing.