pinkbeanz

This is neat -- how would you think about evaluating the quality loss as you change to more efficient models? I saw you did an analysis on the number of messages, but wondering if there's more robust methods?

this is neat, where can i find more details on how the automatic routing logic works?

two mediocre companies join forces

Always suspected this was happening, nice to see some data (and an open-source package) behind it. Great work!