pboutros
Joined 11 years ago
Joined 11 years ago
Marketing, Product, and Ops teams use Compass to get critical information they can't find online—like:
- Where customers struggle with their product (and their competitors')
- What terms you should redline in SaaS contracts
- How software vendors price and how to talk them down
- and… any other question they need answers to.
How it works: We trained Compass on InsightDB, our repository of >20,000 firsthand experiences from people who recently purchased and implemented software. (Basically, we have a small army of contractors doing in-depth interviews with people who have bought software). We interview our customers about their experiences using software—you're joining a community of people helping each other.
For any information not already in InsightDB, Compass Pro subscribers get the answer within a 2-week AnswerSLA. (Compass Scale subscribers get answers in just 1 week).
If that was sarcastic... you got me.
_Where do we build them?_ I bet there are choices we can make that house 100+ people for every 1 person who is mildly inconvenienced.
_Are there barriers to living in these dorms?_ No.
If your value prop is 'we're stable and you can trust us', and your buyers are 'large enterprises that don't like to take risks', your biggest impediment if you have a great product is that you aren't part of a company like ServiceNow.
What's the saying? "The battle between every startup and incumbent comes down to whether the startup gets distribution before the incumbent gets innovation."
Even harder when you need enterprise proof-points...
Just because most / all intelligence agencies do something doesn't mean it's okay. It's unambiguously wrong.
Job #1 for twitter should be making it easy to subscribe to Revue newsletters from within Twitter. Please do not put the team that rolled out Fleets in charge of Job #1 ;)
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