parrots
Joined 17 years ago
Joined 17 years ago
I don't use local push notifications for advertising, either. I use them for A) location-based recording reminders created by users and B) notifications when a recording from the Watch is synced to your phone and ready to view, since that can take a minute or so if you're off wifi.
I remember one person reaching out shortly after the iOS 13 launch that I trigged the "Slopes has been using your location in the background" notification when I wasn't recording, which was an error on my side and I fixed that right away.
I did have an email or two go out around Christmas for a giveaway, so I certainly had some email marketing in play then. Maybe Slopes appeared in a notification from your mail client? But Slopes itself did not trigger any notification, push or local, for that campaign.
Apps that use push for marketing deserve hellfire, even if they are little indie shops. Being indie is no excuse for abusing things like push. We have to be scrappy, but we can do so without being spammy.
I do have a little in-app banner at the top of the logbook screen for messaging like prompting to create an account, or upselling premium, or other things. It has grey background, but its buttons are blue and it has a red dot on it so it doesn't look to clone the appearance of a system notification perfectly or anything (it isn't even pinned to the top of the screen or anything, where notifications come from). Maybe you thought it was a notification? But it can only occur in-app, on one screen, and is in no way a violation of Apple's ToS.
Edit: Screenshot of the in-app banner to aid discussion: https://www.dropbox.com/s/i3ib5pbfg5eid51/Screen%20Shot%2020...
Edit 2: The banner used to be all blue, which looked even less like a system notification, but I was worried it was too distracting from users' content so this season I opted for a grey background to help it blend in more.
Even apps that enabled tethering, emulating, or are otherwise against the rules but make it through review have been simply pulled for sale, never terminated using this capability. I think Apple has proved they're using this responsibly after 6 years.
(great template: http://appicontemplate.com)
Bugs/etc are a great way to lose my business, but not a way to lose my trust.
(what you're saying isn't lost on me, I just reserve "trust" for the situation I alluded to -- an important distinction given online privacy concerns/etc)
Bugs are frustrating, but please realize that sometimes they happen despite best efforts. Lets keep small annoyances like this perspective and not say they're "ruining customer trust." Save that claim for situations like selling your data or generally being evil and untrustworthy.
I hope you reached out to the development team with a constructive bug report to help them track down your issue.
(I guess I shouldn't be too surprised, sadly...) (And, lets alt-history a bit here: had they rolled their own solution they would have been criticized for "sherlocking yet another indy product")