ntalbott
Joined 17 years ago
Joined 17 years ago
RE feedback, we try to give it and make it meaningful, so for instance the pre-defined, objective grading criteria we use for work samples lends itself well to us being able to highlight why someone isn't a good match.
There may be a slight possibility that giving clear feedback opens us up to some sort of liability, but (a) a respectful process ends up documenting itself really well as a side effect (how else are you going to keep up with all the details?), (b) a respectful process hopefully leaves even candidates who weren't a fit feeling like they got a fair shot and thus not inclined to come after us for a perceived slight, (c) I think the fear around giving feedback is more about how uncomfortable it makes us feel vs. an actual legal risk, and (d) I hate not getting feedback when I fail and as a founder and executive I have the clout to take some risk and do what's right.
So, I wrote this little thing both since I needed to write it down for my coworkers anyhow - this is how we do things, showing respect for candidates by keeping reciprocity, incrementalism, and relevance in view - but also in the hopes that it's one more brick in a wall of "you're worthy of respect" for candidates.
The post itself wasn't about our actual process, though I did use examples from it; I hope to write about the actual process later. But I will note that my experience of phone screens is apparently very different from yours: I've experience them as a chance to pre-grill and filter candidates, and ours is 100% not that. I ask zero questions, but instead just talk about what we do and answer any and all questions candidates have. You're right that doing an intro call with each candidate isn't scaling, but we're not replacing me with HR, but instead have a live weekly intro call that candidates can join where I talk about the company and they can ask questions via text and I answer them on the spot.
And for what it's worth: "the current market dynamics" in tech hiring SUCK. So long as I have any say, we'll be playing moneyball by ignoring them and instead just continuing to iterate based on what actually works.
I especially liked the example that was scraping data off a bunch of pages and returning a spreadsheet/csv of the results; that's a great example of something a smart business person that thinks algorithmically can identify, but can't/won't implement themselves. I actually wonder if it would work well to target this service specifically at algorithmically minded business folks.
Hope this works well for you - great idea, and looks well executed so far.
Our gateway support is heavily influenced by customers, so anyone who has a gateway they'd like to pass bank account info to that we don't support today shouldn't hesitate to drop us a line.
http://meyerweb.com/eric/comment/chech.html
Which essay I already knew about and chose to willfully ignore when I titled the OP. We could chat over beers sometime as to whether I'm a bad person for doing so :-)
If someone contributes a true 1000+ line contribution that I'm even willing to take (yikes!) then you better believe I want that in multiple, logical commits, and it may even be me that ends up doing the splitting.
I'm sure a lot of it just has to do with what types of contributions a given OSS project receives, so YMMV.
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