nadis
Joined 10 years ago
Joined 10 years ago
This note at the end feels like something many founders might grapple with at one point or another, especially if it's not a rocketship or clearly going to become one.
But also clearly user error on my end to just type away and not read first, so that's on me.
For now, I still think it’s valuable to be as close to the research as possible. When I’m in the conversation, I can notice a pause, a reaction, or a facial expression and ask a follow-up right then. I’m wary of handing that part of discovery to AI, especially when it still struggles to understand and tease out what people actually mean. I’d rather keep building that skill myself for now. I also think the effort of sourcing discovery conversations can be beneficial in terms of learning about / finding your best channels.
That said, if the alternative is not talking to customers at all, I’d imagine one of these tools is probably better than nothing.
There's also so much bureaucracy and red tape which to an extent makes sense (this is an area you'd expect to be cautious of new technology or solutions) but also tradition / provider lock-in seems to be really holding the space back.
OpenEvidence seems to be maybe the one more modern solution that's breaking through for now.