mocko
Joined 16 years ago
Joined 16 years ago
There's a contrast between Pi and the kind of chatbot discussed in the article. When we talk to Pi we don't expect it to do anything for us - it just gives advice and makes suggestions that we can take or leave. The resulting stream of tokens matches our expectations enough to satisfy us.
A chatbot on a company's website however, probably we are talking to that because we want something to happen. "Please fix my account", "my last bill was wrong" etc. As the chatbot isn't integrated with the company's processes it can't actually change the state of the outside world and so talking to it will be a frustrating experience. I wonder if this will improve if/when chatbots get better integrated with systems? Will companies even dare to do this for real?
But IMO his finest work was Blue Jam - the radio comedy not the TV incarnation, hour-long episodes of low-key music and surreal sketches. Absolutely brilliant even today. Archive.org has a copy at https://archive.org/details/chrismorris_bluejam. Best enjoyed late at night.
Trigger warning: basically everything. The BBC would never get away with broadcasting it now.