mihok

Because they were both doctors?

I don't have a reference, but I believe coffee cups are assumed to be recyclable even though actually, and in most part due to the polyethylene-lined inside, they are not.

Hey, really appreciate and honored you took the time to write a comment!

I think that our concept of operator transports and your API technology definitely have some parallels. We don't plan on marketing towards enterprise as we generally believe that they have money to burn on large sophisticated products like Smooch (or build it themselves).

We're taking it one step at a time, first build a good base, then figure out where to head from there. Again really appreciate you taking the time to comment and your feedback!

Thanks for the feedback! Its so easy to get tunnel vision on ease of setup since we've been doing it for so long, so we'll definitely improve the setup docs!

Thanks for the feedback :) Our initial "core" has been surrounding the live chat, but our approach has been to build it into many separate pieces. This allows us to focus on what we think are the major integration points next. As well as ensure that the things that need to scale well, do, like our socket server.

Wow, this is incredibly valuable feedback, thank you so much! We appreciate your candor (and encouragement!)

You're right in that the socket server is fairly easy to pull in using other tooling. Our focus at the moment is to just build a stable set of pieces that you can use to interact with your website visitor. The operator transports are where things will get interesting, connecting to other tools, etc. This is where connecting things like Pusher will shine, we hope.

Thanks again for the feedback!

Thats a good point re: secure apps/third party services. we also wanted to run a hosted service for the lazy who may not want to bother learning how to run each of the pieces ;)

Thanks for the feedback too, in complete honesty, it was a combination of we were interested in the language, and overheard it was good with concurrency... that was enough for us to give it a shot.

Edit: Also apologies for not answering your question re: email integration, its going to be one of the first major integrations we do!

Nice! please make an issue for the bugs!! We've done some initial load testing, and are super pleased with using go channels as the server layer medium.

Thanks ^_^ I havent heard of matterbridge before, so I definitely will star that and take a peak, looks cool

We've thought about working with xmpp because it would allow us to cover a lot of things people use to connect with, and plan on building out an operator (our speak for the other end of a web visitor's conversation) for it!

Interesting project, Is censorship the best coarse of action? Bare with me for a second, would it not be better to somehow overlay a meter or light indicating that this story is likely false. Even better, some sort of indicator that showed the # of sources (if any) and devised some sort of rating of quality/truthfulness.

I'm against all the fake news in Facebook et all but if we dont teach people to be good at detecting it we're just putting a bandaid over a broken bone so to speak. Am I being overly optimistic of society, that learning how to detect bullshit is better than doing the hard work for them?