michalbugno

First of all there's literally a paragraph called Infrastructure. Then one of the arguments is how cheap it is.

I don't find it fair to praise your tech-stack for simplicity and being cheap (awesome features btw) and fail to mention resilience. Unless you run a service that can be down 10% of time for example. Not the case here I guess since we talk about SaaS.

Other than already mentioned backups I see no mention of:

* staging environment for development

* at least another baremetal machine for a copy of production and a loadbalancer in front of them, to prevent from 100% downtime in case your machine is down

Cool concept! Few ideas:

1. when you hover over puzzles, they could shuffle/rotate a bit, so that there's no easy option to just click puzzles and rotate them appropriately upfront

2. an option to select a group of puzzles and move them, just as you categorize and group puzzles in real life

We made this Google Sheets plugin to calculate your basic SaaS metrics: New MRR, Expansion, Contraction, Churn, MRR, LTV, ARPU.

Maybe it will be useful to someone who uses Sheets to track their company financials but still would like to calculate the metrics.

Disclaimer: it does send data to our API (we don't store it but still...)

Perhaps I am a bit biased because I create analytics software fos SaaS businesses.

This is a nice writeup, could be an intro of tech people to business metrics you mention. I also code Ruby so +1 :-) I would be cautious about rolling your own implementation like this though.

1. This is not your core business. Eventually you want to start segmenting things by verticals, geography etc. You will want to visualise them. It takes time, which you want to spend building your product.

2. There are many important details in how you calculate certain metrics. Either you dive into the topic and again waste time, or you start having metrics which are custom, not really comparable with benchmarks or just plain wrong.

Maybe you just spent 1hr on this and that’s ok. Just make sure you spend your time on your product domain, because that’s what’s probably gonna make you happier (unless you pivot into saas metrics world!)

I have a plan to write a short article about specifically this topic at Base. I personally fucked up a ton of things with microservices there :)