mdcurran
Joined 6 years ago
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Joined 6 years ago
I’m forever grateful to the authors for making these drafts freely accessible (there weren’t many copies of the second edition in my university library!)
I know many others who have had similar problems with Scottish Power, and I'm sure there will be more testimonies in other comments.
The question on my mind is how does a company resolve such deep-rooted institutional failings?