markveronda
Joined 12 years ago
Karma
19
Submissions
18
Member since
Apr 28
Recent submissions
Comment · 10 years ago
Comment · 12 years ago
> -This is almost 30 days after the incident
What would have been the optimal response time? They fixed the immediate problem as fast as they could and gave a preliminary RCA, then they did a longer-term RCA and fix. I feel this shows maturity by not rushing to immediate conclusions and trying to do a 5-Whys drill-down to fix the underlying cause. Furthermore, they also took steps to actually fix the problem by pointing out they moved the human out of the loop in one aspect and that's always a good thing (unless the replacement software is faulty itself of course).
Also, in response to the list, I believe [3&4] are actually the same thing, are they not? The operator was the one who made the 'decision' by accidentally ignoring the incremental config change policy that was in place and did it all at once. This was identified as a human error and they fixed it by enforcing incremental changes.
Comment · 12 years ago
I cannot believe how many times I have seen a PROD (or new env X) deployment go bad from configuration issues. At least they separate configuration deployments from code deployments, that's a good sign. Why not take it a step further and instead of doing config deployments, use a config server?
Comment · 12 years ago
There is no question mark on the title of the page itself, so why is there one here? And even if it was a question, it violates Betteridge's law of headlines [0] in that if it was a question, then the answer would have been no, but in this article Felix is arguing that will be the case.
[0] https://en.wikipedia.org/wiki/Betteridge%27s_law_of_headline...
Comment · 12 years ago
Interestingly, it's part of a broader query posed to many journalist and neatly compiled here: http://www.niemanlab.org/collection/predictions-2015/
EVEN better, they follow a sane URL-naming scheme so last year's predictions were easy enough to find: http://www.niemanlab.org/collection/predictions-2014/
Comment · 12 years ago
Felix Salmon is no longer at Reuters. The article itself and the link both show as much.
Comment · 12 years ago
Didn't even pick up on that first time though, but then ran a control+f to see and it is indeed used a lot. However, the story is self-reflective on the author's own past and I personally did take away some nice points from the post.
Comment · 12 years ago
Great spot of writing, love it! Finally put to words something I've been trying to phrase myself: "we are not job functions, we are human beings". Plus that whole 'it's OK to not know exactly what you want to do because you're leaving your options open' bit is great as well.
Is anyone else here confused by how exactly cutting 1/4 of their workforce will make them more competitive? I get being lean and all that, but still...