kolencherry
Joined 13 years ago
Joined 13 years ago
[0] https://travel.state.gov/content/travel/en/passports/have-pa...
Isn't this the domain of extended stay hotels, like Residence Inn (Marriott), Staybridge Suites (IHG), and Homewood Suites (Hilton), and serviced apartments? They don't tend to be in the $1k/night range.
[1] https://en.wikipedia.org/wiki/Corsi%E2%80%93Rosenthal_Box
You are aware of and are trying to address many the issues we ran into as we grew our customer base (e.g. pass to tickets, getting new team members up to speed, etc.).
I am very interested in how you are planning on addressing the tooling issue, from the _end-customer_ POV. We settled on shared Slack channels because the majority of our early customers used Slack for their own internal comms. Using shared channels was very low friction for onboarding folks and provided a solid experience (vs. having to push them into another tool to get support).
https://support.twilio.com/hc/en-us/articles/223181668-Can-T...
Many companies who do SMS for account verification check whether or not the number is hosted with a VoIP provider and purposefully do not send verification requests to those numbers. It's a fraud prevention tactic.