jtcchan

Joined 15 years ago

Karma
116
Submissions
56
Member since
Jun 24
I consult with SaaS companies on conversion and retention design. I currently run product development at @dayboardco and consult under 2xcd.com.

Previously: Head Instructor at Lighthouse Labs, designer at 37signals and UBC. Reach out at john[at]2xcd.com.

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Recent submissions

Comment · 9 years ago
SEEKING WORK - Remote (Based in Vancouver, Canada, GMT -8)

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Conversion Rate Optimization for E-commerce and SaaS Companies

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We're a conversion optimization consultancy (see https://2xcd.com/) where we specialize in:

- UX analysis and usage audits,

- CRO focused redesigns, and

- fully managed A/B testing campaigns

Our services are best suited for growth stage companies with at least $300k ARR and 20k monthly visitors.

We take pride in creating designs that pay for themselves. Our biggest win thus far was helping one of our clients double their MRR to $400k/month through split tests, landing page optimizations, and improving their return on ad spend in about 8 weeks.

We've helped companies big and small--SaaS companies with millions of users, venture-backed companies, 500 Startup alums, "traditional" online businesses. Chances are, we can help you reach your business goals too.

I have a background in usability research and UX design (12+ years) and my partner is a generalist that leads growth at our SaaS company. We're both technical (both: front-end, plus, I work with Rails + Angular) and are current with growth practices. We run the largest growth hacker's meet up in our city and meet with local experts regularly.

If you're interested in working together, I'm at john at 2xcd.com.

Looking forward to chatting!

Comment · 10 years ago
Hey! I made Dayboard :) thanks for using our product!
Comment · 10 years ago
SEEKING WORK - Vancouver, CA / Remote (GMT -8)

Conversion-focused UX/UI Designer; Rails/JS Full Stack Developer

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Hi, I'm John, a conversion-focused UX designer from Vancouver, Canada.

I run a conversion optimization consultancy (https://2xcd.com/) where I help my clients get higher conversions on key metrics by applying design best practices and conducting online experiments.

Past results include:

- Increased sign ups for a well known SaaS product (15M+ users) by over 28% (~1500/sign ups per week, millions of new revenue annualized)

- Increased sign ups for my own SaaS product by 2.5x from a single CTA split test (from 9.2% to 23.3% - xxx/month)

- Increased revenue for a MicroSaaS / side project by 7.5x (by redesigning a 4-stage funnel with strong conversion lifts at each stage, $2500MRR)

I take pride in creating designs that pay for themselves, so if your project is not optimized and you can invest $xxxx for 2-10x returns, get in touch.

I've also been coding for 10+ years and can help your project with front-end development (HTML, CSS /SASS, JS/jQuery). I've worked with Rails, Angular, Ember and PHP and can navigate my way around most frameworks. If you have a side project, e-commerce site or SaaS that needs an expert to 1) clean up your UI, 2) improve the user experience, or 3) clarify your marketing messages, I'm your guy.

Site: https://2xcd.com/ (for services and ballpark quotes)

Github: https://github.com/jtcchan (for sample code, project references)

Email's in my profile. Thanks!

Comment · 10 years ago
Author here. Would love to hear your feedback!
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Comment · 11 years ago
Ha! This kinda talk belongs in Reddit.
Comment · 11 years ago
Damnit. I'm having a hard time playing the live stream.
Comment · 11 years ago

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