jsadow

Joined 15 years ago

Karma
45
Submissions
44
Member since
Mar 11
Co-Founder/CPO @ Scoop, former Google PM

www.scoopforwork.com

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Comment · 3 years ago
Comment · 8 years ago
Yes we're open to sponsoring where it makes sense on both sides
Comment · 8 years ago
Comment · 8 years ago
What we've learned most at Scoop is that this is all about human experience. Commuters are regular people with regular, complicated lives - they have family obligations, schedules, meetings, work priorities, personal desires. Having accessible, thoughtful support is, to us, a critical part of that experience.

We believe that software can certainly scale your support efforts and solve a lot of the core problems / answer a lot of the questions. But commuting is an everyday, twice-a-day activity and having a place to go for questions and needs is natural.

Comment · 8 years ago
This point is dead-on and the key distinction between ridesharing (or really, ride-hailing) and carpooling.

With Scoop, for example, all the people who Driver are just everyday folks. They're commuters like you, me, and the Riders they get matched up with. The economic incentives are like a bonus - where the real value is the improved time in the car and the time savings from the carpool lane (where applicable). And of course, other benefits around sustainability and parking that really impact and motivate some commuters.

Comment · 8 years ago
One of the things we've found most exciting about matching carpoolers together is the organic way in which people from totally different backgrounds (genders, ethnicities, nationalities, professions) get paired up on a simple ride to work.

After all, carpooling, when done right, really starts with just basic geography - who is near you, and who is not.

We've seen incredible stories of the people we're connecting - from job advice to new tennis partners -- and even consolation over lost loved ones. One of the beautiful things of that type of community (that we think we have with Scoop) is it's an unexpected forcing function to look outside your normal bubble - which seems harder and harder to come by these days.

Comment · 8 years ago
Thanks for the shout joncrane :)
Comment · 8 years ago
This is a really great discussion on carpooling and our team is stoked to see it. At Scoop (https://www.takescoop.com), we've been working to make carpooling convenient and enjoyable since early 2015. We love seeing more (and bigger!) companies prioritize tackling the problems commuters face getting to work every day.

We're really passionate about some of the topics that have come up in this thread. Our ScoopCare team (real people!) is available throughout the day to help make sure Scoop commuters are having the best possible commute experience. Support availability is critical.

When it comes to safety, Scoop has performed Motor Vehicle history reports on every Driver in the community since day 1 - no one ever drives in a Scoop carpool without a great driving record. We're the only carpool company to ever do that, which is something we're pretty proud to say.

And most importantly, Scoop is for everyone. You don't have to work at a big company or a white collar job -- that's why it's been so important to us to partner with local governments, transit organizations like BART here in the Bay Area, and business parks with 100s of employers -- in addition to major employers.

The more than 2 million trips taken to-date with Scoop have included commuters from all walks of life who are looking for a meaningful commute. The only thing you have to believe is that there is a better way to spend your time on the road.

If you're interested in learning more about Scoop, check out this article https://www.forbes.com/sites/miguelhelft/2017/11/08/with-36-..., browse our open jobs at jobs.lever.co/takescoop, or send us a note at [email protected].

I'll also be watching this thread for a bit so feel free to reply here!

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Full disclosure: I started Scoop with my brother, Rob --- and as an avid HN reader, I wanted to comment directly to the HN community. We're really excited to be solving a problem that impacts both SV and the world and would love for you to join us.

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