jonathanjaeger
Joined 16 years ago
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Vice President, Interactive Division at Zeta Global
View on Hacker NewsJoined 16 years ago
The calorie counts looked way off in the past, and my boss actually contacted them about it. I still don't believe most of the calorie counts and breakdown of macros.
I heard their service went downhill for some people but I've never had any issues, and a long time ago got a deserved refund for something.
I always get alerts before the cutoff time, so you could "skip" that week rather than message customer service. I'm not saying the author's gripe isn't real, it is, but they've at least always been clear with my orders.