johnnyg

I believe that this comment is unintentionally the reason healthcare is broken in America.

America is capitalist and federalist. That means either hospitals are for profit entities, non-profit entities or government owned entities.

Ducks quack, for profit entities attempt to grow profits, non-profit entities attempt to grow donors and government entities attempt to keep the things way they were yesterday.

As a society, we can pick which models we allow and in which allocation, but we can't ask a duck to be a swan - each option has positives and negatives.

When we ask for the positives without the negatives, then complain when the inevitable negatives come, is the fault with the model or with our expectations?

The better way is to iterate and grapple with the rewards in the system and where transparency should be forced or legislated. Change the incentives and you'll change the behavior. Unfortunately, you will also encounter new and unexpected negative effects...see: ducks quack.

I joined and couldn't see my own face or bubble. I clicked around trying to figure that part out but didn't get it.

I saw other people could easily publish content to the board and I think that part is a step forward. I could have clicked chess/gif and posted something but exited there.

When I join, I'd like a clear "you are here" with my own face looking back at me.

I spent 5 minutes working my answer and reading through the others, I had a lot of fun and still have no idea what the answer is. ;-)

I hadn't considered the "unfalsifiable" aspect of my comment. I think you make a good point.

At a poker table you get a high number of events to check against but a presidential election is only once every 4 years.

I wonder how accurate the local elections are vs the national? If neither is accurate, then that's a strong case for your point of view and a change in methodology.

The book Thinking in Bets points out that predictions are given with a % of certainty. If I say X party will win at Y% and Z party wins, it doesn't mean the model is broken.

I'm a grump but this isn't $9.2k in income, it is $9.2k in revenue before expenses and taxes.

That said, you're out there doing the work, trying things and being transparent to others - good on you.

"Oh, and by the way, responding to these kinds of issues with “if you wanted your voice to be heard, you should have turned on analytics” is inexcusable."

Authentic question: how would a business know this otherwise in an actionable and effective way?

I find the Overcast app pretty workable.

In your blather situation, you'd just set forward skip to 30s and hit it a few times. Podcasts are for profit and so if you aren't paying...you are the product. I don't think a bookmark after the ads is going to be a thing.

I do like the idea of having content areas and being able to navigate between them! Why on earth not indeed!

I wish Overcast did a better job of queuing and making fresh content available in an intuitive way. I've gone so far as to watch youtube videos to see if I'm doing it right or not...

I love Stripe and am an early and long time customer.

Everything about them is beautiful, simplified and easy - except Radar.

For all the blogs and good intentions of the team, Radar to me means an email 3 days after I've processed and shipped an order telling me it may be fraudulent, followed a month later by a reminder "I'm sorry, you lost your credit dispute for $X" email, followed by a $15 charge by Stripe for no error or bad faith on the part of my company.

When Radar isn't busy sending me reminders that we're having money stolen from us, they are hard at work denying legit charges and sending customers down a Kafka-esque rabbit hole, hell bent on seeing exactly how much friction can be introduced into our website's buying process by a single third party service.

Stripe didn't create the fraud and they are taking on a difficult and emotional part of their business, which is commendable, but it must be said:

1. The false positive rate of Radar is so bad that it renders the product worse than useless - worse because it initially provides a false hope.

2. You can't disable some parts of Radar. Better to throw the whole thing into the sea and use a plugin then be forced into some parts of this.

I know there are good people trying hard to build this product well. Some of the people on it serviced our account in the early days. They had a vision of a better way and they made it real. My hats off to them. Now, people I respect, I have hard words and a hard truth to impart to you:

You are not delivering the value you claim to provide. Do not continue iterating. Discontinue the product. Allow others who focus on this to do it well. You are great at what you do but you are frustratingly, annoyingly, arrogantly bad at this. It pisses us all off to be forced to use it and to be told again and again how great it is going to be or how fixed it is this time. I don't want to engage with Stripe on Radar or "learn more about it", I don't want to be interviewed by you so you can better understand the voice of customer, there is no email or back channel thing you can send to make this better. The beauty of Stripe is that it "just works" but Radar does not just work - and it never will.

No giraffes were harmed during the making of this ritual.