jmaestrooper
Joined 1 year ago
Joined 1 year ago
From my experience in setting up and running support services, not really. It's actually pretty darn quick.
First, the issue is reported to level 1 support, which is bunch of juniors/drones on call, often offshore (depending on time of the day) who'll run through their scripts and having determined that it's not in there, escalate to level 2.
Level 2 would be more experienced developer/support tech, who's seen a thing or two and dealt with serious issues. It will take time to get them online as they're on call but not online at 3am EST, as they have to get their cup of joe, turn on the laptop etc. Would take them a bit to realize that the fecal matter made contact with the rotating blades and escalate to level 3.
Which involves setting up the bridge, waking up the decisions makers (in my case it was director and VP level), and finally waking up the guy who either a) wrote all this or b) is one of 5 or 6 people on the planet capable of understanding and troubleshooting the tangled mess.
I do realize that AWS support might be structured quite a bit differently, but still... 75 minutes is pretty good.
Edit: That is not to say that AWS doesn't have a problem with turnover. I'm well aware of their policies and tendency to get rid of people in 2/3 years, partially due to compensation structures where there's a significant bump in compensation - and vesting - once you reach that timeframe.
But in this particular case I don't think support should take much of a blame. The overall architecture on the other hand...
I'm not sure about target audience of the TheRegister but here on HN we should be more precise in our discussion.
I very much doubt speech and voice recognition and synthesis, as well as visual object recognition, are "as good as they will get" (however scary some of the practical applications might look like). Ditto specialized neural networks like aforementioned AlphaFold.
General-purpose chatbots trained on randomly selected data from stolen books and social media (and increasingly on its own slop)? Very likely.
Architectures allowing the said chatbots trigger actions online or (worse yet) IRL? Almost definitely.
As for the upcoming crisis, there's an increase in inequality and further accumulation of wealth among fewer and fewer individuals. As long as these individuals continue to spend their newly acquired wealth to compensate for lower spend by the less fortunate (which is exactly what's been happening), the economy will be fine.
I was laid off as part of the initial panic in early 2020. The job market for IT for the entirety of 2020 was dead. D-E-A-D. There was a _very_ small pickup in the summer when people got more optimistic about the vaccines but it waned very quickly.
I'm in the Midwest so it might have been different in the West but I doubt it was that much different.
There was _some_ pickup in 2021, when companies realized the end of the world isn't happening soon, but it was not very significant. IT job market never really normalized, there was some pickup in 2022 but by then LLM hype started causing layoffs to go up and openings down.
So what, 6 to 9 months while they repair/build new test site(s)?
Might as well cut the losses and scrap Block 2 altogether, and move on to Block 3.
Make rocket launches as frequent and routine as commercial plane flights. Whether they use it for Mars or Moon on Earth-to-Earth or anything in between is irrelevant, this will revolutionize entire industries.
Just look at the share of Falcon 9 comparing to all other launch providers, and that one is only half-reuseable. If they manage to get the StarShip right this will be a game changer.
Government-run vs private-run (partially govt-bankrolled). Single use vs fully reusable. Moon vs Mars. Traditional development vs iterative ("hardware heavy") development. There's just no parallels whatsoever.
Will the result be the same? We'll see. But the history says don't bet against Elon.
Btw N1 was a failure arguably due to Korolev's death, not his ineptness.
I would be very curious to see if any circular deals aka funny money have been factored in there.
Also, despite literal hundreds of billions presumably invested in data centers where's all the construction, energy, communication, and other infrastructure build activity?
> The latest monthly jobs report published on Feb. 11 by the Bureau of Labor Statistics showed job growth was weaker in 2025 than initially reported, but it also showed hiring picked up in January.
The 2025 numbers were revised down (by the largest number in history - again), and no changes have been made to the methodology/models, which means that January data will be revised, too, so nothing shows that "hiring picked up"