jeiting

Hi! We’d love to have you.

For this particular case it’s tricky on iOS since you can’t programmatically cancel a subscription on iOS. It must be initiated by the customer on the device.

However, if you navigate that UX challenge, you can use our events and webhooks to make a smooth experience guiding a user through the process. Hadn’t thought of this before, but you could probably pre-authorize a stripe token, then ask them to cancel on iOS, then wait for the webhook from us, then finish the transaction and track it to the same customer ID in RevenueCat.

Yeah, we do. Doing it without a server is a lot of work. We'll automatically revoke entitlement when someone gets a refund from Apple.

I think it is but I'm the CEO so don't trust me.

There are handful of competitors out there; I've heard mixed things and am obviously very biased. They do handle some things better than us, but on balance I think our product is more battle tested and reliable.

We are also getting ready to roll out a very significant update to our underlying abstractions with the release of our developer API sometime in early 2023 that I think will put us far out and ahead.

If you're at the just getting started stage, I have no hesitation saying to go with us, we've got 20k other apps using RC today and another 200 going live every week. We won't charge you anything until your app makes $10k/mo.

Ah! Right, yeah that was me kicking it back to the top of the stack. IMO, these core issues are more important than almost anything else we do, but I think we aren't as good as we should be as making sure we are resourcing them over the new and shiny things.

I've made CEO-noise again and hopefully we can keep pushing on these two.

Hi, RevenueCat CEO here. Thanks for sharing honestly.

I dug into both tickets. A bunch of failures both in product and process on our part. Going to dig in more.

We do use SFBA but the median salary, which isn't super competitive in those locales. Most top tech firms pay 75th %-ile+, so yea it makes SFBA recruiting challenging. This is def a downside because a lot of the scaling experience is still localized in those places, but that will trend down over time. We've had enough success picking up people as they leave the Bay Area.

Thanks for the great feedback. These are all legit issues. We have on our roadmap a revisiting of our API this year and I think we need to have a lower tolerance for abstraction leakage.

Would you mind dropping me an email [email protected]? I think for our long term viability we need to have the trust of people who care about edge cases like this. I’d love to hear more.

Would love to hear how we can improve the API to make you not want Stripe to do it better. :)

Obviously, Stripe is the gold standard and I think we have a hard time, but we're hoping to improve the developer experience even more this year.

I think RevenueCat is the best.

Same could be said for CEO, you aren't really acting in the capacity as would be described by a guidance counselor. However, it is a nice signifier as to who "the boss" is. Same for CTO, it tells people, "this person owns the technical stuff", which at a software company is super important IMO.

it sucks pretty bad though