jasonkimtech

We're currently experimenting with pricing (charging retainer or SaaS fees for advanced/ongoing analysis) but think we can keep referrals vendor-agnostic by standardizing referral rates and aligning incentives in a way where we get a small percentage over a long time period of usage. We're trying to optimize for long-term satisfaction and usage of a product so only want to be rewarded when we can fulfill that.

Also we'll always give a transparent reason for why each vendor was recommended or excluded based on your use case requirements (this vendor doesn't fit your compliance or cost requirements, this vendor has low average ease-of-use rating and you said ease of use was a high priority for you, etc).

In terms of keeping track of every product, feature, release - it's currently being done in a combination of monitoring tools for public docs, websites, and releases and in some cases we will directly communicate with the vendor to validate. In the future we're hoping to create a system of record whether that's an API or interface so vendors can push information to us directly (which we will then vet for accuracy) to keep things accurate and up to date. Eventually we want to help standardize terminology, and potentially even standardize some benchmarks so developers can view features and performance in a more uniform way.

I think adding up all the time savings for certain workflows or integrations across different sets of products would be immensely useful. You're totally right there's no easy way to see that currently anywhere.

With regards to SaaS besides project management and document management what are some categories where you find picking tools the most cumbersome?