ivolo
Joined 16 years ago
Karma
1,561
Submissions
90
Member since
Nov 29
Developer, Co-founder of Segment (https://segment.com)
View on Hacker NewsRecent submissions
Comment · 7 years ago
Love this product Tejas, we'll be using it!
Comment · 7 years ago
Thanks Chandan, we're hearing this loud and clear. Open to give us feedback on pricing/packaging changes we're working on? If you're willing, can you send me an email at: ilya @segment.com
Comment · 7 years ago
Thanks for your feedback, "painful" is not what I like to hear. If you're willing, will you send me an email ilya @segment.com, would love to get details.
Comment · 7 years ago
Hey, just wanted to let you know that we're reading/listening and this is really helpful feedback. I'd love to do a phone call, and get your feedback on a few pricing/packaging changes we're working on. If you're willing, my email is ilya @segment.com
Comment · 7 years ago
It's okay if you signed up one week ago. Email ilya @segment.com with the details and we'll get something good going!
Comment · 7 years ago
Hahah, woops we're on it!
Comment · 7 years ago
Yep, we can get you in :) Apply at segment.com/startups and send me an email: ilya @segment.com. Thanks!
Comment · 7 years ago
We define startups as new companies with <2 years since founding and <$5M in funding. We have soft limits, and we'd love to hear from you either way.
Comment · 7 years ago
Hey, wanted to say that I really appreciate the feedback and we're releasing this program exactly to address it. This is Ilya, one of the co-founders of Segment.
Re: how the program works on the backend — For new startups (<2 years, <$5M raised), the Startup Program provides $25k of annual credit (and $50k credit if you're applying thru an accelerator) on the team plan which makes "Segment Free" for 99% of the thousands of startups that use Segment. You can apply for it for multiple years, and after you graduate, we'll provide graduated discounts off our standard plans (50% in year 1). This is designed to be affordable for the entire time that a startup is getting off the ground.
Re: value over time — we see companies of 2+ years of age use an average of 7 source types (web, mobile, crm, stripe, ..) and 8 destination types (google analytics, event analytics tool, data warehouse, email marketing tool, A/B testing tool, ..) accounting for 56 point to point integrations. Each source <> destination connection takes an average of 24 hours to do initial API integration and more beyond to maintain, so hours can add up. (https://segment.com/academy/choosing-stack/how-stacks-evolve...)
We're also buffering data behind the scenes with Centrifuge when partner APIs have a downtime event to get your data deliverability as high as possible :) (https://segment.com/blog/introducing-centrifuge/)
Either way — this feedback is super helpful, and if you'd like to chat more I'm ilya@ segment.com. Thanks!
Comment · 9 years ago
Hey, this is Ilya - i'm one of the co-founders and original author of the .NET library - I'm really sorry that happened. In the early days, I was the author of 5 of our open source libraries and also a student of the .NET platform.
Today we have a larger team working on our libraries - .NET in particular has 200+ customers (mostly on our business tier) and we're processing 21B+ API calls/mo originating from .NET. If you could send me an email at [email protected], I'd love to chat live and collect any other feedback you have from the experience. Thanks again for leaving the note.