io_nathan
Joined 8 years ago
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120
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Member since
Jul 12
Joined 8 years ago
I agree, I could have differentiated a bit more on the How and Why, but I think in the end it applies to both: do the customers REALLY always know what they want? They think so, but it is not really the case. Often it is muddled under a premature idea of a solution the client already thought up. Therefore, its better to start with a minimum viable solution (prototype) so the client actually sees and touches something tangible, which will very often change their idea of what they actually REALLY want.