hdubugras

Joined 13 years ago

Karma
166
Submissions
67
Member since
Oct 7
http://www.linkedin.com/in/henriquedubugras
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Recent submissions

Comment · 6 years ago
Comment · 7 years ago
Thanks for the questions! To your first point, there's definitely some potential interaction between our customers. We're not quite sure what that will look like right now, but we do have our eyes on that in the future. We offer discounts on goods and services through our rewards portal so there's always the possibility of getting customers involved with that.

We're actually partnered with CLSA! You can read more about that here (https://finance.yahoo.com/news/brex-launches-first-corporate...) and if you're a CLSA member you'll start to see some communication about our partnership in the coming days/weeks.

Helping you comply with SBIR-type grants is definitely something we're researching. We actually already have some expense management tools (such as our receipt capture/handling) that make it easier to comply and will continue to work to make them better.

Comment · 7 years ago
Comment · 7 years ago
Thanks for the feedback and totally understand where you're coming from. We're working on adding these security measures in the near term. We care a lot about security too - one of the reasons we started Brex and made virtual cards a feature is that it is a much more secure payments tool. We started on the acquiring side where fraud is a huge issue and we're looking forward to adding more security features shortly.
Comment · 7 years ago
We leverage merchant level data that's provided by the networks as an input into our auto categorization system, which uses Google Places API and some simple machine learning. We then overlay randomly sampled manual inspections to ensure quality
Comment · 7 years ago
Great question!

1.) 7x on rideshare is a lot but if you think about the portfolio of spend for a company, most of it is not on rideshare. Since our offering is superior, people usually put all of their spend on Brex, which helps us make up for the amount of money we're giving away on ride share. We also get back discounts from vendors. In general though, we believe in providing the most value to customers, so we're ok with giving away more rewards than the other corporate cards out there.

2.) The personal credit card space is interesting, but our mission for now is to accelerate entrepreneurs, which means we're focusing on building the best possible financial products for businesses. The market for this is huge, so we still have a long ways to go

Comment · 8 years ago
Hey, thanks for reading. Yes we should have been more clear that generalizing our data implies that "61% of startups use Copper", but as we don't have universal coverage across every company (yet) we'll have some missing information.

As for Intercom, that's interesting we use it mostly for support chat.

Comment · 8 years ago
Exactly.

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