Joined 10 years ago
Pretty happy with it.
When you send an email and ask user to give feedback they don't really have an incentive to give feedback, maybe giving Amazon gift cards etc.. can increase the likely hood of reply.
The placement of give feedback link can be really important.
Maybe keep in near places where you are more likely to have issues or you want feedback from.
Feature Monkey is an AI based SaaS company. We are an early stage startup. With a fully remote 5 member team and would remain so after pandemic.
If interested email: [email protected]
We wanted teams to be able to take feedback from others on phone or email and then upvote on people's behalf.
