gabept

Joined 12 years ago

Karma
92
Submissions
24
Member since
Oct 1
co-founder @palarsupport
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Recent submissions

Comment · 8 years ago
Google analytics is also down for me
Comment · 8 years ago
I also can't access Google analytics
Comment · 8 years ago
I work scaling support teams on a daily basis and I couldn't agree more with this.

Beyond the product itself, there's also the question about the relationship with your team, which is often very important. In that regard, it's even worse, and many customers will try to be very nice and say that your team was very helpful, omitting some redflags of a bad customer support experience.

I remember a saying from a friend as follows:

"A relationship with customer is like a marriage.

If everything is too perfect, there are no conflicts or issues, and you just love each other....

There is definitely something wrong. "

It's imperative to 'open them up' and find out what's really happening before it's too late.

Comment · 8 years ago
For a normal person, unless you're extremely tall or in a very considerable amount of PEDs, you will have a high body fat doing this.
Comment · 8 years ago
Any ideas why energy companies have highter RPE than tech? Perhaps they have a larger rate of subcontracting?
Comment · 8 years ago
Nothing.

He's living amongst the forests, homeschooling his children, after indulging and destroying himself with consumerism, alcohol and drugs.

Comment · 8 years ago
I also always wondered why is there no option to delete submissions and comments?

That is an awfully exposing experience IMO.

Comment · 8 years ago
Anything works as long as everyone does it.

I've seen companies using forums, Google docs, and even Github repos.

Comment · 8 years ago
For me, the secret was to stop looking at teams, and start looking at individuals.

We found extremelly talented people that were underpaid, dislocated and suffocated by a toxic and outdated culture.

Comment · 8 years ago
I'm not in defense of Zuckerberg, but I have seen and fortunately stopped some young entrepreneurs doing atrociously invasive things in order to better understand and expand their product.

I don't think this is necessarily a case of wickedness, but instead lack of knowledge and immaturity when the event happened.

Comment · 8 years ago
Lies and omissions are always more dangerous than the truth.
Comment · 8 years ago
Even if that was true, it doesn't invalidate the fact there is no scientific reasoning behind the theory of chemical imbalance.

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