felciano
Joined 16 years ago
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Joined 16 years ago
See https://news.ycombinator.com/item?id=34650987 for discussion on why this change was problematic.
This does seem like a key aspect of the "service" component of SaaS, in particular for cases where data is deleted or is otherwise difficult to restore (i.e. recovery involves more than just a new, valid credit card number). Maybe we need some sort of SaaS evaluation or ranking system that took these types of policies (grace periods, etc) into account...