etruong42
Joined 16 years ago
Joined 16 years ago
I would argue my examples were (much more) fundamentally innovative (Search, Maps, Translate, etc) since GCP was not particularly innovative and Google failed to build a meaningful product even though they invented a revolutionary technology that powers the current AI craze.
But I think we are actually in more agreement than disagreement. A huge company can contain pockets of innovation because it contains pockets of an innovative culture. It's possible we fundamentally agree - it comes down to culture and values, not size and age of a firm.
At what point is a company established? I recall that the early years of Google, it produced not only Search but also Gmail, Maps, Translate, Android, and Chrome. That was all between 1998-2008. At what point did most of Google's work become refinements?
My point being, it is a culture issue. Google could have become "established" and focus on "refinements" after Search. Or Gmail. Or Maps. Or Translate. But each of those times, it did not.
The same forces that we can see as plain as day in U.S. healthcare are affecting... everything.
For those without the power to change reprehensible institutions, invoking this level of tribalism only further entrenches those with power because we remain powerlessly bickering with each other rather than uniting.
To be clear, even if this is an accurate observation, I am not arguing in favor of high executive pay.
Identifying the market is also important. There's the free market of capitalism. Then there are the other powers even in that market that can still say you're wrong, such as regulators, governments, politics, violence, etc.
If you're looking for an outcome, you still need to assess the circumstances that can generate that outcome, even if the author has identified one particular strategy that people often get wrong and one possible alternative.
Justin has made this a public issue through their public declarations. If Justin is owed a clearly articulated reason (as you have stated), then Justin has essentially shared that right to the public. If "Google" claims that Justin has been given that reason (which does not appear to be the case), then someone is essentially lying, and this (hypothetical?) claim should be the focus of our conversation.
> But I would wager that in most situations it's better that the company stays silent.
I agree, it's "better" for the "company" by minimizing the risk of blowback to the people with the authority to terminate Justin. It is definitely not better for the "company" as a whole or society as a whole. We have an extremely credible person claiming that the "company" fired them for creating a product that people loved and without any claim that they broke the rules. The "company" has not provided any explanation to other employees about what Justin did so that other employees could avoid the same fate!
I would say this is where our language has shaped our thinking. You used the word "company" in a way that I would argue that it means the authority structure. If we define "company" to also mean collectively all the people of the company and our collective place and impact in the world, I don't think we could conceivably say that "it's better that the company stays silent", especially in this case.
The public face that Googlers put on is extremely sycophantic to Google, imho. At best, this sycophancy is unconscious, self-preserving behavior in a vicious culture that can fire someone like Justin Poehnelt who ostensibly created something people LOVED and still fired them without a clearly articulated reason that counterbalances their positive contributions. At worst, this sycophancy is conscious, brown nosing behavior in order to climb to the highest rung of the career ladder by shedding all burdens of self-consistency, self-reflection, and noble intentions.
Please don't read into this comment what isn't said. I'm not saying Google is entirely evil, nor am I saying everyone other than me is sycophantic. There are those who recognize the callous culture that is often present at Google, and generally speaking, this bad behavior is only called out by Googlers in subtle ways, such as random HN comments :)
- Career progression is still a motivation. If there are enough sufficiently motivated people in the organization (whether they come from upper management, middle management, or frontline workers), leaders need to harness that motivation and move it in a direction and potentially dole out career rewards. Otherwise, that motivation that is not properly harnessed can be destructive.
- Similar to the previous hypothesis, they might axed _because_ nothing they do matters. So they may thrash about, making enough noise and movement to convince enough people that they might actually be doing something important, and it would be risky to dismiss them from their position.
- Turf wars/politics/etc. If you do "nothing", then you look replaceable. If you're just a very expensive paper-weight, someone may try to usurp your highly-paid paperweight position. Thus, the nash equilibrium is to do something that makes your position less likely to be usurped by making it look difficult or that you are uniquely qualified to do it.This is widely presumed to reflect reality within a 1-2 degrees of separation from myself as well as from many of the people I speak to. Part of the problem is that there is always plausible deniability. Like the adage of how unwise it is to fire custodians just because you never see a mess and therefore you never actually see the custodians do anything, it may be "unwise" to lose the presence of these 300k/yr engineers just because they somehow actually keep things going smoothly.
> I constantly reiterate to people, whether they're reporting to me or not, that they need to speak up when there's a blocker.
This is presuming a particular/healthy culture where open communication is valued, appreciated, and not punished. This is not always the case, and an "objective description of a blocker" could result in some bruised egos where it transforms into blame upon some person or team for being or causing the blocker. People who experienced these cultures may be waiting for private conversations (such as 1-on-1s) that minimizes the risk, and they may be waiting to identify you (or whomever they are talking to) as a person who could make communicate the nature of the blockage in a politically favorable or neutral manner. All of this may be happening without the people involved consciously aware of this behavior of pushing out information through private conversations. And this maintains plausible deniability for ALL parties. The person who is blocked is never identified. The person who may have been the blocker is never identified. And hopefully everything gets fixed before anything is actually worth escalating.