dustywusty
Joined 15 years ago
Joined 15 years ago
The final straw was attempting to move Zendesk down to one seat to have historical/archive capabilities for a period of time, and they couldn't even manage that process properly.
Geographic IP information is one of our best tools to defend against those outcomes, and if anything it should be better.
Anti-spam teams for a lot of social companies are under the umbrella of customer experience, and considered a cost center. The goal quickly becomes: be a hammer.
The impact to user experience, specifically around casual discovery has been profound.
It's a tough business hosting arbitrary UGC, and doing it well costs a lot of time effort and money (ask me how I know). But I fully agree: treating this as just another line-item cost is absurd.
Designers and agencies are more than happy to continue to use it, and frankly they should -- it is their bread and butter. The WP drama is news for us web-devs but will affect their market in no way whatsoever.
I have a competing product and shouldn't get too far in the weeds on what I truly think here, but the predominant feeling across people that have to interact with this is that it's done on purpose.
It's not so much that people don't understand what the word "affiliation" means, it's that you'd have to be completely certain that a lawyer, hired from what is clearly a litigious org, would have the same understanding.