dmkirwan
Joined 5 years ago
Joined 5 years ago
On institution benefited from the lion's share of this: University of Limerick. I recall the then-President of the university saying in an interview that he was under extreme pressure to reveal the source of investment as there was a significant drug problem in the city at the time and people were speculating it was the proceeds of crime! Another story that came out years after the fact was that he once invested millions in third level education in Ireland on the condition that the government match it, which they reluctantly did.
1: 112 call to an ambulance
2: Ambulance arrives, takes an ECG and gives aspirin and GTN
3: Paramedics drive to the emergency department
4: ER doctor identifies the patient is having a heart attack, and pages cardio
5: Cardio decide the patient needs a stent and they bring them to an OR to have it fitted.
In each of these steps, the patient could go into cardiac arrest and likely will not survive.
Today it looks more like this:
1: 112 call happens, the call taker follows a protocol that asks the caller to administer aspirin if appropriate while the ambulance is on the way
2: Ambulance arrives, takes an ECG, identifies a heart attack and transmits the ECG to a cardiologist, all while treating the patient
3: Cardiologist thinks the patient would benefit from a stent, so the paramedic begins transporting the patient and administers whatever pre-operation drugs the cardiologist wants (this would normally happen at step 5 in the previous example)
4: Patient is brought direct to the OR (or PPCI as they're specifically called here) where the cardiac team are waiting around the table for the patient
It's so efficient. I'm not up to date with the latest research on this but just the time savings alone must have saved so many lives. Treatment starts far sooner and all unnecessary steps are removed.
- We have a team that can assess submissions now to save companies time.
- We published our assessment rubrics for each test so companies can use this to save time, if they wish to assess submissions on their own.
- We've added a whole lot of new tests. Some can be done in any language, some are more specific (rust, react, C#, Java, etc.).
- Add an activity log to give reviewers an insight into the timeline a candidate followed for their interview.
One part of this that we've yet to truly crack is pricing; in the background we're offering various different pricing models that each work well for certain companies but haven't found a one-size fits all yet.
At the early stages when you're defining your strategy? "Good strategy/bad strategy" by Richard P. Rumelt. "Strategy" is thrown around a whole lot in business, often by somebody who is talking about a goal, as opposed to how to reach it. This book can get a little repetitive but the overarching teachings are valuable and will serve you well throughout your entrepreneurship journey.
After the startup phase (growth/acquisition)? I recommend "The messy middle" by Scott Belsky.
Intercom cofounder Des Traynor's announcement: https://twitter.com/destraynor/status/1635705915595685902