destraynor

Joined 17 years ago

Karma
2,298
Submissions
260
Member since
May 28
co-founder at Fin http://fin.ai I write on the Ideas Blog http://ideas.fin.ai @destraynor on Twitter. destraynor.com
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Recent submissions

Comment · 1 year ago
Agree - and for once not by a VC who's basically creating a thirst trap for startups
Comment · 1 year ago
100% there's definitely trade-offs here
Comment · 2 years ago
100 times this. The hardware is great. The software sucks.

I literally can't believe in 2024 it's still not straight forward to "send a blog post from my phone to my remarkable" without some mangling happening along the way. It was genuinely jawdropping for me, I ended up contacting an employee on LinkedIn to confirm that this wasn't a well supported workflow

Comment · 2 years ago
Congrats on the launch, and thanks for using Intercom (co-founder here)
Comment · 2 years ago
Thanks for featuring Intercom in your site :-)
Comment · 3 years ago
I wrote about how we did it at Intercom here: https://www.intercom.com/blog/how-intercom-got-our-first-cus...

In short it was a combination of individual customer outreach our CTO jumped on Skype (yes Skype) to help with installing, I did handholding through onboarding, I ran "webinars" to like 4 people, or less. Everything was just tiny tiny steps.

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