bsstoner

Joined 17 years ago

Karma
221
Submissions
43
Member since
Sep 9
Head of Product @Cape (https://cape.co), previously VP Product @DuckDuckGo.
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Recent submissions

Comment · 8 months ago
Thanks for trying us out and for the feedback. We are have had some bugs with voicemail that we should have resolved now. And improving the network is our #1 priority this year. Hopefully you'll give us another shot down the road!
Comment · 8 months ago
We don’t operate our own towers and as you point out we can’t control what someone there does. Our privacy and security model is to treat the towers as untrustworthy. This is why we do things like rotate your IMSI daily or split your traffic across multiple underlying network partners. We want to make any data that is collected noisy and less valuable to data brokers.
Comment · 8 months ago
It depends what your threat model is. Most telco data collection and resale is based on IMSI’s attached to KYC’d customers. If they can’t get personal information and the IMSI looks like it’s a day old, that data is inherently less valuable to data brokers. The large telcos have plenty of clean data with stable IMSI’s tied to KYC’d customers that is worth more.
Comment · 8 months ago
Comment · 8 months ago
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Comment · 8 months ago
This is good feedback. We don’t want caps and throttling to be a blocker for signing up and using us. Since we’re at a premium price point we should economically be able to be a lot more generous than existing carriers.
Comment · 8 months ago
Appreciate the feedback, we’ll likely experiment with different plans down the road, but for now we’re focused on rolling out as much additional privacy/security value as we can to justify the premium price point.
Comment · 8 months ago
Appreciate the shoutout. We love what Apple is doing in this area. There is a lot of room for them to help improve things at the modem/hardware/OS layer.

On the tower question, you’re right, we can’t control what data is collected by the tower owners. Like I said above our strategy is to add noise through a variety of methods that makes it harder (not impossible) for anyone collecting data to track you. We also give you multiple phone numbers. I think this stuff adds up and is a meaningful improvement over the status quo for most average user/citizens.

I like to use the organic food analogy. If given the choice, why not choose the carrier that is actually making an effort not to track you vs everyone else who clearly doesn’t care?

Comment · 8 months ago
Comment · 8 months ago
Hi -- Head of Product at Cape. This is a good question. I will say up front there is no silver bullet for privacy on cellular networks given the way they were designed to interoperate. Our strategy is to offer many different protections that collectively make it harder for your activity to be tracked.

The details of what our carrier partners can see is in the table at the bottom of our privacy summary: https://www.cape.co/privacy-summary. We add noise to their data by doing things like rotating your IMSI daily and spreading traffic among multiple carrier partners. If the data is messy enough and not associated with your personal information, there should be less monetary incentive for the carrier to try to piece it together when they have an abundance of clean data with stable identifiers and verified personal information.

Additionally, with disappearing call logs, it's about reducing surface area. Fewer logs in less places.

Comment · 9 months ago
Thanks, appreciate the post and questions.

On throttling, I can’t share exactly how it works, but we are doing the bare minimum just to curtail runaway abuse. You will most likely not notice.

We are exclusively eSIM, and compatible on all iPhones that support eSIM.

Happy to answer any other questions and feel free to send along any feedback if you end up trying it out.

Comment · 9 months ago
Hi — I’m Head of Product at Cape. We’re excited to launch out of beta. I’m happy to answer any questions people have.
Comment · 1 year ago
Hi -- I'm Head of Product at Cape (previously led product at DuckDuckGo). We are indeed trying to provide an alternative to all the data collection and sharing major carriers do in the US. Happy to answer any questions people have about Cape.

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