brianjkim21
Joined 4 years ago
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13
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Member since
Feb 24
Joined 4 years ago
In all seriousness, customer support was the first but the least impactful area for LLMs. Currently, LLMs are primarily used for developer efficiency and for info retrieval.
we train our own 'out-of-the-box' models (like the intent classification, IAB, O*NET-SOC, NAICS) or you can create a custom model by just defining what labels you want.