borat4prez

Vacation up north a few summers ago. Brought my laptop, but there was no connection unless I went to a coffee shop in town.

Thanks. Do you think Google Analytics would suffice or should I use additional sources?

My gift URL isn't loading.

The music scene is pretty good down there. Been to some great shows over the past few years.

How do I apply my Detroit area startup? The application on the website is only for Austin.

Why?

Interesting, haven't heard of them surprisingly. Although it looks as they're a PayPal company.

It's called PayStand and don't have any issues so far. Not sure if you're familiar. It works for what we need, a little higher of a rate we were looking to pay (we don't push the transaction fees to our customers which is an option of theirs), but had to implement something in time for the holidays.

I was e-mailing sales@stripe so maybe that is a different department than their regular customer service. Sorry I did not clarify. I'm sure they're doing a lot of things right, I just had a bad personal experience.

Thanks for reaching out. Unfortunately, it's a seasonal business so the bulk of our sales comes in November and December and needed to get something besides PayPal checkout implemented before the Thanksgiving rush. It was just dumbfounding how long it took [email protected] to reply to my e-mails.

The last e-mail we sent was November 25th at 5:50pm and didn't get a reply until November 30th at 5:03pm with "Thanks for clarifying, and I apologize for a delayed response on my end." ..by that time we already found an alternative, got it set up and installed in less than an hour.

In my experience Stripe has very poor customer service. Hopefully they spend some of this money in that department.

Trying to talk back and forth through e-mail because they won't give me a number to call about sales trying to get a lower rate because my volume of sales is greater than $80k+ monthly, waiting 24+ hours on average for a reply and even 72+ hours on one occasion, finally gave up on them and went with another payment processing company. This happened over the past month. Kind of disappointed.

For what? :)