benlarcey

Joined 13 years ago

Karma
55
Submissions
27
Member since
Aug 10
first_name @ benlarcey.com
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Recent submissions

Comment · 6 years ago
We have around 200 restaurants using the system right now. This would be great, but the problem is you need huge scale for this to be generally useful. I think once/if we hit around 2000, this will be something to think about building.
Comment · 6 years ago
It's not on the roadmap right now, the percentage of restaurants with the capability and desire to self-host software is very low.
Comment · 6 years ago
I'm not very worried although it's somewhat of a concern. Restaurant-style online ordering matches drug delivery nicely. However, the KYC required for accepting card payments is a pretty good safety net to catch this.
Comment · 6 years ago
Thanks! We've had ~200 odd signups so far, hopefully some will find it useful. If you have specific improvements, would love to hear them.
Comment · 6 years ago
No, definitely not! I couldn't see anything in the logs. So I assume not all required fields were filled out when creating the store. Highlighting those needs some work. Thanks for pointing it out.
Comment · 6 years ago
Hi HN. I put this together over the last 2-3 weeks to help the many restaurants and retailers currently unable to trade. Whilst many operators in large cities have systems in place to handle a rapid change in operations, there's the very long tail of stores across the country who are very new to online ordering as a concept. So the focus is on simplicity and getting set up as quickly as possible.

Tech stack: Vue.js & tailwind on the frontend, Hapi server.

Comment · 11 years ago
I'm not sure how strict you should go, we have gone to the absolute maximum - and have to deal with customer service issues / abandoned checkouts daily. But even requiring the ZIP code to be correct made a big difference.

We're also using shopify which has helped quite a bit with their built in fraud analysis (Not 100% but I think it's either signifyd or kount providing the data).

Alternatively, you could use Paypal Pro to negate the account requirement?

Comment · 11 years ago
I'm actually in the same space selling "hoverboards" and have been massively hit with fraudulent transactions. Luckily we realised fairly quickly and enforced draconian fraud checks, we're missing out on potential sales but the Buzzfeed is article is the alternative.

I'm not sure which processor Candy Japan uses, but you can usually request to implement advanced fraud rules and strict settings that require Zip/postal code to match exactly.

Comment · 12 years ago
Comment · 12 years ago
Whilst I've never used adSense much, this does corroborate with chatter in SEO/webmaster forums, especially around 2012.

The paragraph on G analytics is also very interesting, it never seems to line up with other tracking tools like Piwik.

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