benjsm
Joined 2 years ago
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35
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Member since
Jun 5
Joined 2 years ago
Not quite, because the buyer and seller would never agree to that being a real outcome. It would have to meet certain requirements/thresholds for customer satisfaction. That’s where we come in to verify that those contract terms are actually met as it happens.
There are a ton of ways to calculate cost savings depending on what it’s built for. Voice agents that handle booking and outbound calls, supplier sourcing agents that only buy the best priced items, etc. It’s then possible to translate those things into a monetary figure, relative to the business.
Agreed and that’s what we are working to eliminate. It’s on us to approve what a successful outcome is, based on the terms of their agreement.